麦肯锡：2023 年人工智能的现状：生成式人工智能的突破年( 英文 24页)

The state of AI in 2023: Generative AI’s breakout year

2023 年人工智能的现状：生成式人工智能的突破年

随着组织快速部署生成式人工智能工具，调查受访者预计这将对其行业和劳动力产生重大影响。

The latest annual McKinsey Global Survey on the current  state of AI confirms the explosive growth of generative AI  (gen AI) tools. Less than a year after many of these tools debuted, one-third of our survey respondents say their organizations are using gen AI regularly in at least one business function. Amid recent advances, AI has risen from a topic relegated to tech employees to a focus of company leaders: nearly one-quarter  of surveyed C-suite executives say they are personally using  gen AI tools for work, and more than one-quarter of respondents from companies using AI say gen AI is already on their boards’ agendas. What’s more, 40 percent of respondents say their organizations will increase their investment in AI overall because of advances in gen AI. The findings show that these are still early days for managing gen AI–related risks, with less than half of respondents saying their organizations are mitigating even the risk they consider most relevant: inaccuracy.

The organizations that have already embedded AI capabilities have been the first to explore gen AI’s potential, and those seeing the most value from more traditional AI capabilities—a group we call AI high performers—are already outpacing others in their adoption of gen AI tools.1

The expected business disruption from gen AI is significant, and respondents predict meaningful changes to their workforces. They anticipate workforce cuts in certain areas and large reskilling efforts to address shifting talent needs. Yet while the use of gen AI might spur the adoption of other AI tools, we see few meaningful increases in organizations’ adoption of these technologies. The percent of organizations adopting any AI tools has held steady since 2022, and adoption remains concentrated within a small number of business functions.

最新的年度麦肯锡全球人工智能现状调查证实了生成式人工智能的爆炸性增长（gen AI）工具。 在许多此类工具推出后不到一年，三分之一的受访者表示，他们的组织在至少一项业务职能中定期使用人工智能。 在最近的进展中，人工智能已经从一个属于技术员工的话题上升为公司领导者关注的焦点：近四分之一的受访高管表示，他们个人正在使用新一代人工智能工具进行工作，超过四分之一的受访者表示 使用人工智能的公司表示，新一代人工智能已经列入他们董事会的议程。 此外，40% 的受访者表示，由于新一代人工智能的进步，他们的组织将增加对人工智能的整体投资。 调查结果表明，管理与人工智能相关的风险仍处于早期阶段，不到一半的受访者表示，他们的组织甚至正在减轻他们认为最相关的风险：不准确。

已经嵌入人工智能功能的组织是最先探索新一代人工智能潜力的组织，而那些从更传统的人工智能功能中看到最大价值的组织（我们称之为人工智能高绩效者）在采用新一代人工智能工具方面已经超过了其他组织。 1

新一代人工智能对业务的预期影响是巨大的，受访者预测他们的劳动力将发生有意义的变化。 他们预计某些领域将裁员，并会大力开展再培训工作，以满足不断变化的人才需求。 然而，虽然新一代人工智能的使用可能会刺激其他人工智能工具的采用，但我们看到组织对这些技术的采用几乎没有有意义的增长。 自 2022 年以来，采用人工智能工具的组织百分比一直保持稳定，并且采用仍然集中在少数业务职能范围内。

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